One inbox. The whole story.

Live chats, tickets and customer context, together. Your team picks up the conversation with everything it needs.

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Your store's supportPixie, your AI assistant

Visitor

Can I return it if I change my mind?

Pixie

Yes. In this example store, you can request a return within 7 days as long as the packaging has not been opened.

Answer source: Return policy

Chat widget Business knowledge Human handoff Conversation inbox

Where your customers are.

Website, Telegram, WhatsApp, Instagram, Twitter and Bale. Keep customer conversations together, including SIP phone calls and internet voice calls inside live chat.

Website
Telegram
WhatsApp
Instagram
Twitter / X
Bale
CallsSIP + Internet

Pixevel ChatYour support team

From typing to talking.

Give customers two ways to reach a real voice: over your SIP phone line or through an internet call inside live chat.

Phone calls over SIP: Connect your business SIP phone line so your support team can speak with customers by phone.
Voice calls inside live chat: Let customers speak with your team over the internet, directly from the chat on your website.

Make every reply count.

Start with your business name, website address and mobile number.

Get started Explore the setup process