Better answers.Closer customers.
Pixevel Chat answers customer questions using your business information and brings in your support team whenever needed.
3 days free. No payment details to start.
Your knowledge. Ready to help.
Stop repeating shipping terms, return policies and business hours to every customer. Pixevel Chat uses your website content and the answers you provide.
Where do the answers come from?Services and product descriptions
Shipping, returns and business hours
More information about your business
Yes. In this example store, you can request a return within 7 days as long as the packaging has not been opened.
Can I speak to someone about a custom order?
Hi! I have read your message. Tell me what you have in mind and I will help you.
The support agent can see all previous messages.
AI helps. People take over.
Some questions need a closer look. A support agent reads the previous messages and continues the same conversation. Your customer does not have to start over.
How human handoff worksWhere your customers are.
Website, Telegram, WhatsApp, Instagram, Twitter and Bale. Keep customer conversations together, including SIP phone calls and internet voice calls inside live chat.
Conversation inbox- Website
- Telegram
- Twitter / X
- Bale
- CallsSIP + Internet
From typing to talking.
Give customers two ways to reach a real voice: over your SIP phone line or through an internet call inside live chat.
- Phone calls over SIP
- Connect your business SIP phone line so your support team can speak with customers by phone.
- Voice calls inside live chat
- Let customers speak with your team over the internet, directly from the chat on your website.
From your site to first reply.
Explore the setup steps: add your business, fill in answers, install the widget and invite a support agent.
Complete setup guideStart by registering your business name, website address and mobile number.
Your website address is used to review its content, and your mobile number is used for your account. Installation and activation come later.
Room for your next chapter.
Every plan starts with a three-day free trial. Plans differ in message allowance and team features, not answer quality.
Prices are in Toman. Every plan starts with 3 days free.
Starter
For small businesses getting started with online support.
Billed monthly, cancel anytime
Start free trial- 1,000 AI reply messages per month
- Around-the-clock replies from website content
- Your own questions and answers
- Human handoff
- Conversation inbox in the dashboard
Growth
RecommendedFor stores receiving many repeat questions every day.
Billed monthly, cancel anytime
Start free trial- 5,000 AI reply messages per month
- Everything in Starter
- Order tracking in the conversation
- Learn from support replies
- Remove Pixevel Chat branding from the widget
- Unanswered question reports
Pro
For support teams and businesses with multiple websites.
Billed monthly, cancel anytime
Start free trial- 20,000 AI reply messages per month
- Everything in Growth
- Unlimited support agents
- API and webhook access
- Separate business hours and handoff routes for each website
- Dedicated setup support
Good questions. Clear answers.
All questionsMake every reply count.
Start with your business name, website address and mobile number.