AI helps. People take over.

Some questions need a closer look. A support agent reads the previous messages and continues the same conversation. Your customer does not have to start over.

Get started

Your store's supportPixie, your AI assistant

Visitor

I need help with a custom order.

Pixie

My colleague can help you better with this order. I will hand the conversation to a support agent.

A support agent takes over

Sara · Support agent

Hi! I have read your earlier messages. Please send your design so we can take a look.

One inbox. The whole story.

Live chats, tickets and customer context, together. Your team picks up the conversation with everything it needs.

Conversation inbox

Can I speak to someone about a custom order?

SaraSupport agent

Hi! I have read your message. Tell me what you have in mind and I will help you.

The support agent can see all previous messages.

Make every reply count.

Start with your business name, website address and mobile number.

Get started Explore the setup process